Payment policy

At Zeevale, we are committed to providing a secure and convenient shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding your transactions.

Accepted Payment Methods

We accept the following payment options for all purchases made on our website:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • JCB

  • Discover

  • Diners Club

All payments are processed securely through our trusted payment gateway to ensure your financial information is protected.

Payment Processing

  • Payments are authorized and processed at the time of purchase.

  • You will receive an order confirmation email once your payment is successfully processed.

  • In the event of a payment failure, the order will not be processed, and you will be notified immediately.

Security

We use industry-standard encryption and secure protocols to protect your payment information. Zeevale does not store your full credit card details on our servers.

Order Confirmation

After completing your payment, you will receive a confirmation email with your order details. Please review your order carefully and contact us immediately if any information is incorrect.

Contact Us

If you have any questions or concerns regarding payments, please contact our customer service team:

  • Phone: +852 9032 3552

  • Email: support@zeevale.com

  • Business Days: Monday - Friday

  • Business Hours: 09:00 am – 05:00 pm

  • Address: 36 Sai St, Sheung Wan, Hong Kong